Customer Warning: Doxo.com

Customer Warning:

There is an on-line bill pay website that appears to be affiliated with Montgomery County MUD 46, but it is not. Doxo.com is third-party website that allows people to pay their utility bills via their site. However, doxo.com may charge the customer extra fees, and the WJPA or MUD 46  cannot control when we will receive the customer payments from doxo.com, possibly resulting in a late payment from the member or even disconnection due to non-payment. To make sure you’re paying your water bill directly, visit our website, www.wjpa.org or our online bill payment portal, www.municipalonlinepayments.com.

As always, if you receive suspicious phone calls or emails, from someone claiming to be a representative of the WJPA or MUD 46, requesting payment, please call our office at 1-855-426-7283.

Four easy ways to pay your water bill

Online payments

Note: You must know the amount of your last payment and your account number (with dashes) in order to set up an account online.

Automated phone payments

Call 1.877.281.6436 to pay your water or sewer bill by phone using your credit or debit card.

For payment difficulties using the automated phone line, call 1.800.420.1663

Mail or drop off location

Mail your payments, drop them in the box located in the WJPA parking lot, or bring them into our office:

2455 Lake Robbins Dr
The Woodlands, Texas 77380

Third party payments

You must use the following address for payee verification.

PO Box 7580
Spring, TX 77387-7580

To ensure proper credit: If you use third party bill payment site or your bank’s payment site, for your water/sewer bills, you must set up an additional payee for your MUD water/sewer payment, using the following payment address: PO Box 7580, Spring, TX 77387-7580, and a separate payee for your MUD tax payment using the following address: PO Box 7829, The Woodlands, TX 77387-7829.

ACH & credit card automatic draft

All customers wishing to participate in the direct withdrawal payment program must agree, complete, sign and return the authorization agreement for direct withdrawal payments form found in the forms section as required by federal banking regulations.